Welcome to 999 bt. When you use our website or mobile app, you share certain information with us — and we take that responsibility seriously. This Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and how you can control it.
This Privacy Policy applies to all 999 bt services — including the website, mobile app, live chat, and email communications. By using our platform, you agree to this policy.
Please Note: This privacy policy may be updated at any time. For significant changes, we will notify you via email or an in-platform notification.
What Sets 999 bt's Privacy Policy Apart
We don't just make promises — we deliver real protection
SSL Encryption Protection
All your data is protected with 256-bit SSL encryption. No one can intercept or read your information during transmission.
Never Sold to Third Parties
Your personal data is never sold to advertisers or third parties. Your data is used solely to improve your experience with our services.
Secure Data Storage
Your data is stored on secure servers and undergoes regular security audits. Multiple layers of protection are in place to prevent unauthorized access.
You're in Control
You can view, correct, or request deletion of your data at any time. We respect and uphold your right to privacy.
Cookie Transparency
We clearly explain which cookies we use and why. You can turn off non-essential cookies at any time.
Timely Updates
We notify you of any changes to our Privacy Policy in advance, so you can make informed decisions.
Privacy Policy Details
Please read each section carefully
1 What Data We Collect
999 bt collects two types of information from you — what you provide directly, and what is collected automatically.
What you provide directly:
- Full name, date of birth, email address, and mobile number (collected at registration)
- Copy of national ID or passport for identity verification
- Payment Details — Mobile Banking Number (bKash, Nagad, Rocket)
- Messages and information you provide when contacting our support team
Information collected automatically:
- IP address and device type
- Browser Type & Operating System
- Pages visited on the platform, including time and duration
- Gaming history and transaction records
- Cookie & Session Data
We never store your full payment card number or PIN. Payment details are always kept in encrypted form.
2 How Your Information Is Used
999 bt uses your data only for specific, defined purposes. It is never used for unauthorized or unnecessary reasons.
| Purpose | Description |
|---|---|
| Account Management | To create your account, manage logins, and ensure account security |
| Transaction Processing | To process deposits and withdrawals correctly |
| Identity Verification (KYC) | To meet regulatory requirements for fraud prevention and anti-money laundering |
| Customer Support | To resolve your questions and issues |
| Promotional Communications | To send you offers and updates (you can opt out at any time) |
| Platform Improvement | To analyze user experience and improve our services |
| Security Monitoring | To detect and prevent suspicious activity |
3 Who We Share Your Data With
999 bt never sells your personal data. However, limited information may be shared with trusted third parties to operate our services:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
- Identity Verification Agencies: Trusted verification providers for completing the KYC process.
- Technology Providers: Server hosting and data analytics providers, who operate under contract with us.
- Law Enforcement: Your data may be disclosed in compliance with Bangladeshi law or by order of a court.
In all of the above cases, only the minimum necessary information is shared. All our partners follow their own privacy policies and are equally obligated to keep your data secure.
Important: 999 bt never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.
4 Cookies & Tracking Technologies
999 bt uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your experience.
Types of cookies we use:
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Performance Cookies: To analyze how quickly the platform is performing.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which features are used most and improve the platform accordingly.
You can disable non-essential cookies from your browser settings at any time. However, some features may not work properly if you do.
5 Data Security Measures
999 bt uses industry-leading security measures to protect your information:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall Protection: Prevents unauthorized server access.
- Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Restricted Access: Only authorized personnel can access your data.
- Data Backup: Regular backups are maintained to prevent data loss.
No one can guarantee absolute security on the internet. However, 999 bt makes every effort to protect your data and responds swiftly to any security incident.
6 Data Retention Period
We do not retain your data longer than necessary. How long we keep it depends on the type of data and its purpose:
- Account Details: For the full duration your account is active, and up to 5 years after closure.
- Transaction Records: Retained for up to 7 years where required by law.
- KYC Documents: Up to 5 years, as required by regulatory authorities.
- Support Conversations: Up to 2 years after a matter is resolved.
- Cookie Data: Between 1 day and 1 year, depending on the cookie type.
Once the retention period has passed, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.
7 Your Rights
As a 999 bt account holder, you have the following rights over your personal data:
To exercise any of these rights, email us at support@999bt.ws. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling a request — if so, we will explain why.
8 Protection of Minors' Data
999 bt strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and KYC documents may be requested if there is any doubt.
If we become aware that a minor's data has been collected inadvertently, we will immediately delete that data and close the account. Parents or guardians are welcome to contact us regarding this.
9 Marketing Communications
You can opt in or out of receiving marketing emails and SMS at any time — during registration or afterwards.
- To stop marketing messages, click the "Unsubscribe" link at the bottom of any email.
- Update your notification preferences from Account Settings.
- You can also submit a request by emailing us directly at support@999bt.ws.
Opting out of marketing messages will not stop important account communications — such as transaction confirmations or security notifications.
10 Policy Updates & Contact
999 bt may update this Privacy Policy at any time. For significant changes, we will provide at least 14 days' notice in advance. The latest version of the policy will always be available on this page.
For any questions or concerns regarding our Privacy Policy, please get in touch with us:
- Email: support@999bt.ws
- Live Chat: 24/7 Bengali Support — available within the platform
The "Last Updated" date at the top of this page always reflects the date of the most recent change.